Self Storage in Whakatane

Frequently Asked Questions (FAQ)

If your goods are valuable enough to store they are valuable enough to insure. Do not assume that your home contents insurance covers stored goods.

If you do not pay your fees, we will over-lock your storage space and you will be denied access until you are up to date on your payments. If you continue to not make payment, we can, under the standard self-storage agreement, reserve the right to auction your goods to recover money owed.

Direct deposit into our bank account, Bank account number will be on the application form we send, when you contact us about renting a unit.

On request we can generate an invoice for you via email.

You are required to make the first payment of one month in advance before we give you an access Key Fob. From then onwards you may pay either weekly, fortnightly, monthly or annually in advance.

You can store almost anything as long as you can fit it into the space and it does not leak or give off noxious fumes. Bottled and canned products are allowed. You cannot store perishables such as fresh food or packaged food products. You cannot store flammable or combustible liquids or illegal goods. See our storage tips for more details.

You have all keys. Your personal padlock secures the locking system on your storage unit door. We have padlocks for sale on site. The premises are accessed and secured via a monitored key fob access and night lights and security cameras.

You may move in any time, after you have signed and returned our agreement along with one month’s rent in advance.

we have 20ft shipping spec shipping containers and rolling storage available for boats motorhomes cars trucks etc.

Get in touch to discuss requirements, or request a quote online.

No you will need to organise that yourself.

Yes, our facility requires a swipe fob for access, that is monitored who when time in and time out. Security fencing with barbed wire surrounding the complex. Each unit is individually locked and flood lights on a Day/Night sensor keep the site lit at night with non stop recorded security cameras with remote access to site manager for extra security.

Yes our Shipping containers are all full shipping spec and are wind and water tight and rodent proof. It is important to ensure goods stored are clean and dry and free from vermin bugs etc.

Need a hand with anything? Give us a call on 027 242 1122.

Secure Facility

Brand new facility with closed-circuit cameras, advanced security lighting, an electronic gate and individual FOB-key access for each of our storers.

Convenient & Spacious

Our brand new, modern facility has plenty of space for trucks – so it’s not only conveniently located right near the highway, but convenient once you’re here, too!

Great Rates

Bay Storage in Whakatane have secure self storage spaces from just $240/month.

Container Rentals & Sales

Need storage that really goes places? We also rent and sell shipping containers – for those who need an on-site self storage solution for their large home, construction project or business.