Self Storage in Whakatane, Bay Of Plenty
Frequently Asked Questions

General
Frequently Asked Questions
What is self storage?
Self storage is a service that allows you to rent secure storage units to store your personal or business belongings for short-term or long-term periods.
Do I need insurance?
What am I not allowed to store in my storage unit?
What size storage units are available?
Do you lease containers off site?
Can I buy a container from you?
Where are you located?
Where can you deliver to?
Who keeps the key?
You have all keys. Your personal padlock secures the locking system on your storage unit door. We have padlocks for sale on site. The premises are accessed and secured via a monitored key fob access and night lights and security cameras.
Security & Safety
Do you have security?
Are my goods safe from the elements?
Who has access to my storage unit?
Pricing & Payments
How much does it cost?
What is the method of payment?
How does billing work?
Is there a minimum rental period or fixed contract?
Are there any hidden fees?
What if I get behind in my payments?
Give us a call as soon as you can if you need to discuss your payment situation. We will do our best to provide an alternative arrangement to suit your finances in times of need.
Please note that if you do not pay your rental fees, under the conditions of the Standard Self-Storage Agreement, we can deny access to your unit until payments are up to date.
If you continue to not make payment, we reserve the right to sell your goods to recover money owed.
Moving In
What is the process of moving in?
Do you organise removal companies?
No, you will need to organise that yourself. We recommend using a great local company called Lettuce Know Logistics for a reliable and professional service.
Ready to get started?
Use the form below to start an informal chat about what you need.
We take security seriously.
Our facility has state-of-the-art security features including:
- Security fencing with barbed wire surrounding the entire area
- Electronic security gate
- 24/7 CCTV, strategically placed, with remote access to owners
- Advanced security lighting at night
- Record of who has entered and exited and at what time and date
- Each unit is individually locked using your personal padlock. Only you have the key!


What our happy customers say
Want to chat about your storage options?
We are happy to answer any questions you might have.
Great Rates
Bay Storage in Whakatane has secure self storage and parking spaces from just $150/month.
Secure Facility
Fully secured facility with CCTV, advanced security lighting, an electronic gate and individual access codes for each of our storers.
Convenient & Spacious
Conveniently located just off State Highway 30 and plenty of space for manoeuvring trucks and trailers.
Rentals & Sales
Need storage at your place? We also rent and sell shipping containers for those who need a storage solution on their property, construction project or business.